Privacy Policy of peso888

This Privacy Policy ("Policy") describes how peso888 ("peso888," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Player") who access or use the peso888 online gaming platform, including the website at peso888.xyz and any associated mobile interfaces (collectively, the "Platform").

peso888 is committed to protecting the privacy and security of your personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). We also adhere to applicable data protection standards required by PAGCOR as part of our operating framework.

By registering for an account, accessing the Platform, or otherwise providing your personal information to peso888, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to close your account.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents on matters of data privacy, this Policy shall prevail.

peso888 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include, but are not limited to, the following:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Residential address (including barangay, city, province, and postal code)
• Email address
• Mobile phone number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID)
• Proof of residential address (e.g., utility bill, bank statement, barangay certificate)
• Proof of payment method ownership (e.g., GCash account screenshot, bank statement)
• Selfie or live photo for identity verification purposes

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash mobile number, PayMaya account reference, bank account details for BPI, BDO, or Metrobank transfers)
• Account balance history
• Bonus and promotional credit records

2.4 Gaming Activity Data

• Game session logs, including games played, wagers placed, and outcomes
• Betting history and win/loss records
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Unique device identifiers
• Login timestamps and session duration
• Referring URL and navigation path within the Platform

2.6 Communications Data

• Records of live chat conversations with our support team
• Email correspondence with peso888
• Feedback, complaints, and dispute records

peso888 collects personal data through the following means:

• Directly from you: When you register for an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions.
• Automatically: When you access and use the Platform, we automatically collect technical and device data through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more details on our use of cookies.
• From third-party verification providers: We may receive identity verification data from third-party KYC and anti-fraud service providers engaged by peso888 to assist with regulatory compliance.
• From payment processors: When you make a deposit or withdrawal, our payment processing partners (including GCash, PayMaya, and banking partners) may share transaction confirmation data with us.
• From publicly available sources: In limited circumstances, we may supplement your profile with data from publicly available sources, such as government sanction lists, for AML compliance purposes.

peso888 uses your personal data only for the purposes described in this Policy. The primary purposes for which we process your data are set out in the table below:

peso888 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

Under the Philippine Data Privacy Act of 2012, peso888 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the gaming services you have registered for and to manage your account.
• Legal Obligation: Processing is required to comply with our legal and regulatory obligations, including KYC verification, AML reporting, and PAGCOR compliance requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending you marketing communications or using non-essential cookies — we rely on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

peso888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party service providers engaged to assist with identity verification, age verification, and document authentication.
• Fraud Prevention & Security Providers: Third-party providers of anti-fraud, risk management, and cybersecurity services.
• Game Software Providers: Game developers and content providers whose games are available on the peso888 Platform may receive limited technical data necessary to deliver their games.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulation.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by peso888, subject to strict confidentiality obligations.
• Law Enforcement: Philippine law enforcement agencies, where required by a valid court order, subpoena, or other lawful legal process.

In the event that peso888 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.

peso888 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, to analyze usage patterns, and to support our security and fraud prevention measures.

7.1 Types of Cookies We Use

7.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary and security cookies cannot be disabled as they are essential to the operation of the Platform and the protection of your account.

Most modern browsers allow you to view, manage, and delete cookies through the browser's settings or preferences menu. Refer to your browser's help documentation for specific instructions.

peso888 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account and KYC Data: Retained for a minimum of five (5) years from the date of account closure, as required by Philippine AML regulations and PAGCOR compliance requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with the Anti-Money Laundering Act.
• Gaming Activity Logs: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, or longer if the matter is subject to ongoing dispute or legal proceedings.
• Marketing Consent Records: Retained for the duration of your account and for three (3) years following account closure, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with peso888's data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.

peso888 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the peso888 Platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including KYC documents and financial information, is stored in encrypted form on secure servers.
• Access Controls: Access to personal data is restricted to peso888 personnel and authorized third parties who have a legitimate need to access it. All access is logged and audited.
• Password Security: Account passwords are stored using strong one-way hashing algorithms. peso888 will never store or transmit your password in plain text.
• Two-Factor Authentication: peso888 supports and encourages the use of two-factor authentication (2FA) to protect your account from unauthorized access.
• Regular Security Audits: peso888 conducts regular internal and third-party security audits and penetration tests to identify and remediate vulnerabilities.
• Incident Response: peso888 maintains a documented data breach response plan. In the event of a data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players within the timeframes required by law.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peso888:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right to Access: You have the right to request a copy of the personal data that peso888 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data that peso888 holds about you.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that peso888 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 14. peso888 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of any such extension.

The peso888 Platform is strictly intended for individuals who are 21 years of age or older. peso888 does not knowingly collect personal data from individuals under the age of 21. The minimum age of 21 is the legal requirement for participation in casino-style gambling activities in the Philippines under applicable law and PAGCOR regulations.

If peso888 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and return any deposits to the payment method used, subject to verification. Any winnings accumulated by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered for a peso888 account, please contact our support team immediately through live chat or by emailing our Data Protection Officer. We will investigate and take appropriate action promptly.

peso888 strongly recommends that parents and guardians with minors in their household install parental control software to prevent underage access to online gambling platforms.

The peso888 Platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate independently of peso888 and are governed by their own privacy policies. peso888 is not responsible for the privacy practices or content of any third-party website.

We encourage you to review the privacy policies of any third-party services you access through or in connection with the peso888 Platform. The inclusion of a link to a third-party site does not constitute an endorsement of that site or its privacy practices by peso888.

peso888 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we process your personal data, peso888 will provide advance notice through an in-platform notification or by email to the address registered on your account. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.

We recommend that you review this Privacy Policy periodically to stay informed of how peso888 is protecting your information. The most current version of this Policy will always be available at peso888.xyz/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by peso888, please contact our Data Protection Officer (DPO) through any of the following channels:

• Live Chat: Available 24/7 directly through the peso888 Platform. Identify your inquiry as a privacy or data rights matter for priority routing.
• Email: [email protected] — our DPO aims to acknowledge all privacy inquiries within 48 hours and to provide a substantive response within 30 days.
• Mailing Address: Data Protection Officer, peso888, Metro Manila, Philippines

If you are not satisfied with peso888's response to your privacy inquiry or data rights request, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act.